Why Didn't You Say That in the First Place?: How to Be Understood at Work
Richard Heyman$21.25
$25.00
Ever get the feeling that your coworkers don't understand you?
Misunderstanding through poor communication is rampant in theworkplace, yet most workers just shrug their shoulders and acceptmisunderstanding as a fact of life. In Why Didn't You Say thatin the First Place?, the author offers a path to clearcommunication by demonstrating how we can always reach full mutualunderstanding with others by using the power of plain talk in asystematic way. You'll discover:
* Why nobody understands you
* Why misunderstanding is normal
* The power of strategic talk
* Communicating when understanding is critical
It is full of anecdotes, illustrations, sample conversations, andchecklists to show readers how misunderstandings can be preventedin everyday settings.
Binding Type: Paperback
Publisher: Jossey-Bass
Published: 04/29/1997
ISBN: 9780787903442
Pages: 210
Weight: 0.64lbs
Size: 9.00h x 6.06w x 0.63d
Misunderstanding through poor communication is rampant in theworkplace, yet most workers just shrug their shoulders and acceptmisunderstanding as a fact of life. In Why Didn't You Say thatin the First Place?, the author offers a path to clearcommunication by demonstrating how we can always reach full mutualunderstanding with others by using the power of plain talk in asystematic way. You'll discover:
* Why nobody understands you
* Why misunderstanding is normal
* The power of strategic talk
* Communicating when understanding is critical
It is full of anecdotes, illustrations, sample conversations, andchecklists to show readers how misunderstandings can be preventedin everyday settings.
Binding Type: Paperback
Publisher: Jossey-Bass
Published: 04/29/1997
ISBN: 9780787903442
Pages: 210
Weight: 0.64lbs
Size: 9.00h x 6.06w x 0.63d