The Discomfort Zone: How Leaders Turn Difficult Conversations Into Breakthroughs

You want people to stretch their limits, but your conversations meant to help them often fall flat or backfire, creating more resistance than growth. Top leadership coach Marcia Reynolds offers a model for using the Discomfort Zone--the moment when the mind is most open to learning--to prompt people to think through problems, see situations more strategically, and transcend their limitations.

Drawing on recent discoveries in the neuroscience of learning, Reynolds shows how to ask the kinds of questions that short-circuit the brain's defense mechanisms and habitual thought patterns. Then, instead of being told, people see for themselves the insightful and often profound solutions to what is stopping their progress. The exercises and case studies will help you use discomfort in your conversations to create lasting changes and an enlivened workforce.

Binding Type: Paperback
Publisher: Berrett-Koehler Publishers
Published: 10/13/2014
ISBN: 9781626560659
Pages: 176
Weight: 0.52lbs
Size: 8.55h x 5.37w x 0.47d

Review Citations: Library Journal 09/15/2014 pg. 62