The Control Theory Manager

Combining the control theory of William Glasser with the wisdom of W. Edwards Deming, this indispensable management resource explains both what quality is and what lead-managers need to do to achieve it.

Binding Type: Paperback
Publisher: HarperBusiness
Published: 12/02/1994
ISBN: 9780887307195
Pages: 144
Weight: 0.27lbs
Size: 8.05h x 5.34w x 0.37d