Quality Management Demystified
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Get past the hype to discover what quality management programs really work
Quality Management Demystified provides the basic terms, concepts, and tools for defining, measuring, and managing quality, from the earliest efforts at quality assurance and quality control, through Total Quality Management, to the rise and possible fall of Six Sigma.
Binding Type: Paperback
Publisher: McGraw-Hill Education
Published: 01/02/2006
ISBN: 9780071449083
Pages: 355
Weight: 1.50lbs
Size: 9.20h x 7.50w x 0.90d