Patient No Longer: How YOU Can Lead the Consumer Revolution in Healthcare, Second Edition

Patient No Longer delves into the next phase of healthcare's evolution: consumer-centric care. The authors challenge the status quo and explore how we can build a truly consumer-driven healthcare system--one that is data informed, compassionate, and ultimately meaningful for patients--by answering a critical question: What can we do now to transform our healthcare model into one that puts consumers at the center of the experience?

Drawing on new research and real-world case studies, the book analyzes long-term effects of COVID-19 on healthcare, revealing how the pandemic accelerated the shift toward patient-centered care. The book offers a fresh look at the progress--and the work yet to be done--in achieving a system in which providers partner with patients to create healthier communities. This extensively revised edition features new content throughout, including:

Information regarding potential for artificial intelligence (AI) to transform healthcare Ideas for improving patient experience to remove barriers to care

With actionable insights and a forward-thinking framework, the book equips organizations to deliver the compassionate, human-centered care patients deserve.

Binding Type: Paperback
Publisher: Health Administration Press
Published: 03/28/2025
ISBN: 9781640554818
Pages: 300
Weight: 0.90lbs
Size: 9.00h x 5.90w x 0.70d