High Impact Consulting: How Clients and Consultants Can Leverage Rapid Results Into Long Term Gains

In this new and revised edition of the landmark book High-Impact Consulting, Robert H. Schaffer reveals how senior managers unwittingly collude with their consultants to perpetuate the great waste inherent in "the five fatal flaws of conventional consulting." Drawing on his own work with companies-- Motorola, Rio Tinto, IBM, General Reinsurance Corporation, The World Bank, and other successful organizations-- Schaffer offers a field-tested approach to working with consultants that has proven to get results. He identifies the key elements of an effective project design?particularly that project objectives are defined in terms of client results rather than just consultant deliverables. The process enables clients to be certain that the work is carried out in ways that ensure success.

Binding Type: Hardcover
Publisher: Jossey-Bass
Published: 03/01/2002
ISBN: 9780787960490
Pages: 288
Weight: 1.10lbs
Size: 9.28h x 6.31w x 0.93d

Review Citations: Harvard Business Review 05/01/2002 pg. 26