Contact Center Management: From Complaint Department to Value Center by Smets, Jan

Contact Center Management: From Complaint Department to Value Center

Jan Smets
$29.71 $34.95
Contact Center Management is an investigation into the stereotypes surrounding the sector. As it steers clear of hollowed-out theory and vague slogans, it offers a grounded approach to the creation of value for your company as well as for any client.

Binding Type: Paperback
Publisher: Lannoo Publishers
Published: 02/18/2019
ISBN: 9789401454100
Pages: 286
Weight: 1.45lbs
Size: 9.40h x 6.60w x 0.80d