**Business Book Awards 2025 Finalist**

'A crucial tool for all Change Leaders.' - Ket Patel

Organization change can be messy. Much of what matters takes place under the surface, and overlooking these hidden factors - as most change programmes do - too often results in failure and frustration. What's the answer? More thoughtful conversation, inquiry and storytelling, which enable leaders to understand more fully what is happening under the surface in their organization and have better communication and engagement with their teams.

Based on her academic research and over 25 years of consultancy practice, Dr Susanne Evans' ChangeStories approach enables leaders and change practitioners to have more meaningful conversations about change, create stories that can reduce resistance to change and increase engagement, and ultimately ensure the benefits of a change programme are realized.

This is a complete guide to building storytelling, inquiry and conversation into your everyday practice, including step-by-step guides, templates and case studies.