{"product_id":"you-have-to-say-the-words-9780983756507","title":"You Have to Say the Words","description":"Employees crave honest feedback. Leaders must make time to provide specific and timely feedback, even when it feels uncomfortable to do so. Leadership expert and coach Kathy Ryan shares easy-to-implement action steps that take the fear out of feedback so you can lead with confidence and inspire maximum performance. Packed with practical advice and real-life stories, this definitive guide helps you to leverage the best practices of successful leaders. Inside you will find an in-depth discussion of the qualities and skills needed to build trust and credibility as a leader, complete step-by-step guidance for providing impactful performance feedback, and valuable tips and templates for documenting performance discussions. This books is a must-have resource for all managers and HR professionals.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eBinding Type:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Achievement Press LLC\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 09\/26\/2011\u003cbr\u003e\u003cb\u003eISBN:\u003c\/b\u003e 9780983756507\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 286\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.91lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.00h x 6.00w x 0.64d","brand":"Kathy Ryan","offers":[{"title":"Default Title","offer_id":36646335742108,"sku":"9780983756507","price":15.29,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0473\/0804\/6492\/products\/img_885ad063-84e9-4589-927a-e28699216b4f.jpg?v=1603863865","url":"https:\/\/pastforward.org\/products\/you-have-to-say-the-words-9780983756507","provider":"Past Forward","version":"1.0","type":"link"}