{"product_id":"who-are-these-people-and-why-are-they-yelling-at-me-the-art-and-science-of-managing-large-angry-public-meetings-9781525556258","title":"Who are These People and Why are They Yelling at me?: The Art and Science of Managing Large Angry Public Meetings","description":"Have you ever had to speak in a public meeting about your company's or agencies plans, projects or programs?\u003cbr\u003eHave you attended a public meeting where people's emotions were high?\u003cbr\u003e\u003cbr\u003eDo you want to learn how professional meeting facilitators deliver best outcomes?\u003cbr\u003e\u003cbr\u003eProfessional facilitator, Dave Hardy, shares his unique insights learned from facilitating over 1,500 meetings. What are the techniques facilitators use to avoid an angry public meeting? How do they manage these meetings when they know many people will be angry? What are some of the unique situations that arise and how should you address them?\u003cbr\u003e\u003cbr\u003eIn \"Who Are These People and Why Are They Yelling at Me? The art and science of managing large angry public meetings\" Hardy provides lessons for engaging the public in a meaningful manner. He gives essential tips for preparing for potential angry meetings and takes you step by step through the dynamics of how to help the group achieve dialogue. Essential facilitation tools and techniques are presented to support 'extreme facilitator training'.\u003cbr\u003e\u003cbr\u003eHardy teaches these facilitation techniques through real examples, academic insight and humour....\u003cbr\u003e\u003cbr\u003e\u003cb\u003eBinding Type:\u003c\/b\u003e Hardcover\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e FriesenPress\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 11\/06\/2019\u003cbr\u003e\u003cb\u003eISBN:\u003c\/b\u003e 9781525556258\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 336\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 1.36lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.00h x 6.00w x 0.75d","brand":"David R. Hardy","offers":[{"title":"Default Title","offer_id":39816641413301,"sku":"9781525556258","price":40.79,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0473\/0804\/6492\/products\/img_11e247c9-0cc3-40a2-9dd7-a182753afe94.jpg?v=1618926540","url":"https:\/\/pastforward.org\/products\/who-are-these-people-and-why-are-they-yelling-at-me-the-art-and-science-of-managing-large-angry-public-meetings-9781525556258","provider":"Past Forward","version":"1.0","type":"link"}