{"product_id":"when-operations-meet-people-bridging-the-gap-between-systems-leadership-and-performance-9798950048036","title":"When Operations Meet People: Bridging the Gap Between Systems, Leadership, and Performance","description":"The Gap is Costing You. It's Time to Bridge It.\u003cp\u003e\u003c\/p\u003e\u003cp\u003eYou've built the systems. You've hired the talent. Yet, the seamless operation you envisioned remains out of reach. Projects stall, communication breaks down, and growth feels like an uphill climb. You are leading the charge, but the connection between your operations and your people is fractured.\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eCommon problem. Uncommon solution.\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eIn \u003cem\u003eWhen Operations Meet People\u003c\/em\u003e, Dr. Carrie Graham reveals the hidden friction points that keep CEOs and Founders awake at night. This is your diagnostic roadmap to move beyond surface-level \"fixes\" and tackle the root causes of organizational stagnation.\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eThrough her proprietary ERA Framework, Dr. Graham provides small and mid-sized leaders with the blueprint to align leadership, systems, and performance-without needing a massive HR department. Stop guessing and start building the bridge to a high-performing, sustainable organization.\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eInside, you will discover how to: \u003c\/p\u003e\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eIdentify Root Causes: \u003c\/strong\u003eStop treating people and operations symptoms and start fixing the structural \"whys\" behind the friction.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eMaster the ERA Framework: \u003c\/strong\u003e Implement a clear, actionable methodology to identify and resolve performance gaps immediately.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eScale with Fluidity: \u003c\/strong\u003eLearn to build customized, sustainable, that allow your organization's operation to grow without breaking.\u003c\/li\u003e\n\u003c\/ul\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eBinding Type:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Shine Press\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 06\/26\/2026\u003cbr\u003e\u003cb\u003eISBN:\u003c\/b\u003e 9798950048036\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 94\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.26lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 8.50h x 5.50w x 0.19d","brand":"Carrie Graham","offers":[{"title":"Default Title","offer_id":53024894320821,"sku":"9798950048036","price":14.44,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0473\/0804\/6492\/files\/9798950048036.jpg?v=1787668076","url":"https:\/\/pastforward.org\/products\/when-operations-meet-people-bridging-the-gap-between-systems-leadership-and-performance-9798950048036","provider":"Past Forward","version":"1.0","type":"link"}