{"product_id":"true-hospitality-lessons-learned-from-behind-the-concierge-desk-9781964721323","title":"True Hospitality: Lessons Learned from Behind the Concierge Desk","description":"\u003cp\u003e\u003cstrong\u003e\"Everything points back to the uniformed girl at the podium in the lobby of the Rittenhouse.\"\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eAt twenty-two Jamie Cooperstein dreamed of becoming a successful sports journalist. She never expected that putting on a concierge uniform and stepping into the lobby of the Five Diamond-rated Rittenhouse Hotel would lead to anything more than a paycheck.\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eWritten with wit and humor, \u003cem\u003eTrue Hospitality \u003c\/em\u003eis a story of finding an unexpected calling behind the concierge desk. Through personal anecdotes of outlandish guest requests, lavish weddings and parties, celebrity stays, and smoke-filled lobbies, Cooperstein takes an honest look at the true meaning of hospitality and how it came to define her.\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eTrue Hospitality is a fascinating memoir of one woman's journey to find her way in the world of luxury hospitality.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eBinding Type:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e GFB\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 04\/08\/2025\u003cbr\u003e\u003cb\u003eISBN:\u003c\/b\u003e 9781964721323\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 178\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.46lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 8.00h x 5.25w x 0.41d","brand":"Jamie Cooperstein","offers":[{"title":"Default Title","offer_id":45097004531893,"sku":"9781964721323","price":16.11,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0473\/0804\/6492\/files\/img_f84d9a5b-54a5-4fd7-8519-faa9b0d35363.jpg?v=1739282988","url":"https:\/\/pastforward.org\/products\/true-hospitality-lessons-learned-from-behind-the-concierge-desk-9781964721323","provider":"Past Forward","version":"1.0","type":"link"}