{"product_id":"the-mediators-handbook-9780865717220","title":"The Mediator's Handbook","description":"\u003cp\u003e\u003cb\u003eThe classic resource for effective mediation - now fully updated and expanded\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe popular \u003cem\u003eMediator's Handbook\u003c\/em\u003e presents a time-tested, adaptable model for helping people work through conflict. Extensively revised to incorporate recent practice and thinking, the accessible manual format lays out a clear structure for new and occasional mediators, while offering a detailed, nuanced resource for professionals. \u003c\/p\u003e \u003cp\u003eStarting with a new chapter on assessing conflict and bringing people to the table, the first section explains the process step-by-step, from opening conversations and exploring the situation, through the phases of finding resolution-deciding on topics, reviewing options, and testing agreements.\u003c\/p\u003e\u003cp\u003eThe \"Toolbox\" section details the concepts and skills a mediator needs in order to: \u003c\/p\u003e\u003cul\u003e\n\u003cli\u003eUnderstand the Conflict\u003c\/li\u003e\n\u003cli\u003eSupport the people \u003c\/li\u003e\n\u003cli\u003eFacilitate the process \u003c\/li\u003e\n\u003cli\u003eGuide decision-making.\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003eThroughout the book, the emphasis is on what the mediator can do or say NOW, and on the underlying principles and core methods that can help the mediator make wise choices.\u003c\/p\u003e\u003cp\u003eLong a popular course textbook for high schools, universities, and training programs, \u003cem\u003eThe Mediator's Handbook\u003c\/em\u003e is also a valued desk reference for professional mediators, and a practical guide for managers, organizers, teachers and anyone working with clients, customers, volunteers, committees or teams.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eBinding Type:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e New Society Publishers - New Society Publishe\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 10\/01\/2012\u003cbr\u003e\u003cb\u003eISBN:\u003c\/b\u003e 9780865717220\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 194\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 1.20lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 10.80h x 8.30w x 0.60d","brand":"Jennifer E. Beer, Caroline C. Packard","offers":[{"title":"Default Title","offer_id":36645418139804,"sku":"9780865717220","price":29.74,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0473\/0804\/6492\/products\/img_8c71804e-b884-454e-8c22-df36ac78e936.jpg?v=1603861067","url":"https:\/\/pastforward.org\/products\/the-mediators-handbook-9780865717220","provider":"Past Forward","version":"1.0","type":"link"}