{"product_id":"the-first-time-trainer-a-step-by-step-quick-guide-for-managers-supervisors-and-new-training-professionals-9780814415597","title":"The First-Time Trainer: A Step-By-Step Quick Guide for Managers, Supervisors, and New Training Professionals","description":"Successful organizations depend on expert training to keep them viable, but leaders aren't always equipped to step into the role of trainer when asked. As a professional trainer and consultant who formerly served as president of the San Diego Chapter of the American Society for Training and Development, author Tom Goad offers a concise, step-by-step guide to quickly help you become a confident, effective trainer. You'll learn to tackle challenges of diversity, a multigenerational workforce, and the many options made possible by technology and e-learning through the most up-to-the minute training techniques. The First-Time Trainer does this by teaching readers how to select media and delivery methods, prepare and give effective presentations, communicate with learners and get them involved, ask the right kind of questions, cope with behavior problems, give and receive feedback, put objectives to the test, and much more. Training is still the top strategy to help employees perform at their best. Filled with real-world examples and dozens of field-tested tools, this thoroughly revised, user-friendly book gets first-time facilitators training like pros in no time.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eBinding Type:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Thomas Nelson\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 03\/17\/2010\u003cbr\u003e\u003cb\u003eISBN:\u003c\/b\u003e 9780814415597\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 211\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.75lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 8.90h x 6.00w x 0.70d\u003cbr\u003e\u003cb\u003eAward:\u003c\/b\u003e San Diego Book Awards - Winner\u003cbr\u003e\u003cbr\u003e\u003cstrong\u003eReview Citations: \u003c\/strong\u003e\u003ci\u003eReference and Research Bk News\u003c\/i\u003e 11\/01\/2010 pg. 135\u003cbr\u003e","brand":"Tom W. Goad","offers":[{"title":"Default Title","offer_id":36644564533404,"sku":"9780814415597","price":19.54,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0473\/0804\/6492\/products\/img_0f6cbb35-0679-47f5-bf65-e890aaabe81c.jpg?v=1603858919","url":"https:\/\/pastforward.org\/products\/the-first-time-trainer-a-step-by-step-quick-guide-for-managers-supervisors-and-new-training-professionals-9780814415597","provider":"Past Forward","version":"1.0","type":"link"}