{"product_id":"the-experience-centric-organization-how-to-win-through-customer-experience-9781492045779","title":"The Experience-Centric Organization: How to Win Through Customer Experience","description":"\u003cp\u003eIs your organization prepared for the next paradigm of customer experience or will you be left behind as organizations gear up to compete at a totally new level of customer experience?\u003c\/p\u003e\u003cp\u003eWith this practical guide, executives will learn how to turn their companies into experience-centric organizations, where technology platforms, organizational structures, and strategic alliances are aligned towards the development and delivery of exceptional experiences. Author Simon Clatworthy provides a structure and a process for transforming your organization, so that you can lead through experience, both towards your customers and internally within your organization.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eBinding Type:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e O'Reilly Media\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 07\/30\/2019\u003cbr\u003e\u003cb\u003eISBN:\u003c\/b\u003e 9781492045779\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 268\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 1.00lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.00h x 6.00w x 0.50d","brand":"Simon David Clatworthy","offers":[{"title":"Default Title","offer_id":36653581303964,"sku":"9781492045779","price":47.59,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0473\/0804\/6492\/products\/img_08d5f810-d7bf-4a0b-a253-7c8e084f5312.jpg?v=1603881963","url":"https:\/\/pastforward.org\/products\/the-experience-centric-organization-how-to-win-through-customer-experience-9781492045779","provider":"Past Forward","version":"1.0","type":"link"}