{"product_id":"the-10-golden-rules-of-customer-service-the-story-of-the-6000-egg-9781492679530","title":"The 10 Golden Rules of Customer Service: The Story of the $6,000 Egg","description":"\u003cp\u003e\u003cstrong\u003eThe ultimate customer service book that will help you win life-long loyal customers!\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003e\u003cem\u003eThe 10 Golden Rules of Customer Service\u003c\/em\u003e is more than a guidebook. It's a transformative journey into the heart of customer service. Drawing on real-world examples and personal experiences, the Duncans share their wisdom and reveal the ten foundational rules that define excellent customer service.\u003c\/p\u003e\u003cp\u003ePerfect for entrepreneurs, small business owners, corporate business leaders, and customer service professionals, this book offers tangible strategies for embedding these rules into every interaction with your customers, thereby building lasting relationships, boosting customer loyalty, and driving growth. It highlights the value of going above and beyond, illustrating how extraordinary service can turn a dissatisfied customer into your biggest advocate.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eKey Features: \u003c\/strong\u003e\u003c\/p\u003e\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eInsightful Guide: \u003c\/strong\u003e Offers an insightful guide into the principles and practices of exceptional customer service.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e10 Golden Rules: \u003c\/strong\u003e Outlines the ten foundational rules of excellent customer service.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eReal-World Examples: \u003c\/strong\u003e Incorporates real-world examples and personal experiences.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eStrategies and Tools: \u003c\/strong\u003e Provides tangible strategies and tools to build lasting relationships and boost customer loyalty.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eFor All Business Professionals: \u003c\/strong\u003e Suitable for entrepreneurs, business leaders, and customer service professionals.\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003ePerfect for readers of \u003cem\u003eBe Our Guest\u003c\/em\u003e, \u003cem\u003eThe Service Culture\u003c\/em\u003e, and \u003cem\u003eRaving Fans\u003c\/em\u003e!\u003c\/p\u003e\u003cp\u003e\"The $6,000 Egg blows up the traditional customer service model and presents a new, exciting, and revolutionary way to win customers for life. Todd and Deb's 10 NEW Golden Rules will transform the bottom line of both he provider and the customer forever!\"--Dave Ramsey, \u003cem\u003eNew York Times\u003c\/em\u003e bestselling author and nationally syndicated radio show host\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eBinding Type:\u003c\/b\u003e Hardcover\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Simple Truths\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 04\/01\/2019\u003cbr\u003e\u003cb\u003eISBN:\u003c\/b\u003e 9781492679530\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 136\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.75lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 7.10h x 5.10w x 0.70d","brand":"Todd Duncan, Deb Duncan","offers":[{"title":"Default Title","offer_id":43505842585781,"sku":"9781492679530","price":14.44,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0473\/0804\/6492\/files\/img_17e795ad-a44e-43f9-b502-c840796bae67.jpg?v=1705424978","url":"https:\/\/pastforward.org\/products\/the-10-golden-rules-of-customer-service-the-story-of-the-6000-egg-9781492679530","provider":"Past Forward","version":"1.0","type":"link"}