{"product_id":"solving-hard-conflict-9789768202901","title":"Solving Hard Conflict","description":"Verbal bullying in organizations and schools is very much in the headlines today. But it is not only verbal bullying that creates hard conflict in organizations - undermining and physical violence do as well. Hard conflict costs organizations far too much money. As an organization development specialist and certified professional mediator, Dr. Ramsay wrote the practical book Solving Hard Conflict to help the thousands of large, medium and small business owners who suffer from debilitating conflict. The book is written in a style that incorporates diverse cultures. Examples and cases are given from North America, Europe, Asia and the Caribbean. Most of the strategies described in the book are low-cost to meet the needs of organizations in tough economic times.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eBinding Type:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e LMH Publishers\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 07\/06\/2012\u003cbr\u003e\u003cb\u003eISBN:\u003c\/b\u003e 9789768202901\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 194\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.64lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.00h x 6.00w x 0.45d","brand":"Angela Ramsay","offers":[{"title":"Default Title","offer_id":52403520438453,"sku":"9789768202901","price":15.26,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0473\/0804\/6492\/files\/img_55489312-acfe-47d3-9f68-9b32b59f3d5a.jpg?v=1774969522","url":"https:\/\/pastforward.org\/products\/solving-hard-conflict-9789768202901","provider":"Past Forward","version":"1.0","type":"link"}