{"product_id":"silence-kills-communication-tactics-to-speak-with-confidence-and-build-your-influence-9781636980157","title":"Silence Kills: Communication Tactics to Speak with Confidence and Build Your Influence","description":"\u003cb\u003eEffective communication is often the first thing to be abandoned in times of crisis, panic, and stress. What if it didn't have to be that way?\u003c\/b\u003e As an FBI-trained hostage negotiator and public information officer for 20 years, Scott Harvey built a career on his ability to communicate his way through any crisis. In \u003ci\u003eSilence Kills\u003c\/i\u003e, he demonstrates how simple (but not easy) it is to communicate through the daily crises that happen in any organization.\u003ci\u003eSilence Kills\u003c\/i\u003e takes motivated individuals back to the basics of communication that will work in ANY situation. Harvey's professional experience shapes his techniques as he outlines how to develop a communication style that works in any situation--especially times of stress. \u003ci\u003eSilence Kills\u003c\/i\u003e is an essential training guide, providing readers the tools to understand: \u003cul\u003eThe hidden consequences of silenceHow stress \u0026amp; fear impact a messageThe secret superpower of great communicatorsThree strategies for building trust \u0026amp; rapportThe right tactics for delivering a messageHow to be prepared for any situation\u003cbr\u003e\n\u003c\/ul\u003eMaster the skills and strategies to speak up, share a message, and confidently lead with \u003ci\u003eSilence Kills\u003c\/i\u003e.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eBinding Type:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Morgan James Publishing\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 04\/18\/2023\u003cbr\u003e\u003cb\u003eISBN:\u003c\/b\u003e 9781636980157\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 186\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.46lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 8.00h x 5.00w x 0.43d","brand":"Scott Harvey","offers":[{"title":"Default Title","offer_id":42843625685173,"sku":"9781636980157","price":15.26,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0473\/0804\/6492\/products\/img_4cf1c4bf-7f71-4e49-be62-d311eb49b9b8.jpg?v=1681812703","url":"https:\/\/pastforward.org\/products\/silence-kills-communication-tactics-to-speak-with-confidence-and-build-your-influence-9781636980157","provider":"Past Forward","version":"1.0","type":"link"}