{"product_id":"selling-to-anyone-over-the-phone-9780814414835","title":"Selling to Anyone Over the Phone","description":"\u003cp\u003e\u003cstrong\u003eThis easy-to-follow guide for salespeople trying to generate product excitement over the phone provides quick strategies to help you boost your success rate.\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003eAs more and more organizations scale back on their in-the-field sales operations, sales pros have had to focus their energy and skills on closing deals over the phone--and doing it faster than ever before. Authors Renee P. Walkup and Sandra McKee have included new chapters on using advanced technology (e.g., webinars and teleconferencing) and selling to customers from other cultures and countries.\u003c\/p\u003e\u003cp\u003e\u003cem\u003eSelling to Anyone Over the Phone\u003c\/em\u003e teaches you how to: \u003c\/p\u003e\u003cul\u003e\n\u003cli\u003eensure callbacks, \u003c\/li\u003e\n\u003cli\u003ebuild trust, \u003c\/li\u003e\n\u003cli\u003epartner with decision makers, \u003c\/li\u003e\n\u003cli\u003eand use personality-matching techniques to build connections with and relate to people they can't see face-to-face.\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003eComplete with an invaluable appendix on handling customer complaints and new sample call dialogs, \u003cem\u003eSelling to Anyone Over the Phone\u003c\/em\u003e simplifies an increasingly important facet of the sales role so you can get back to doing what you do best--providing excellent products and services to your customers and exceeding your sales goals.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eBinding Type:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Amacom\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 09\/01\/2010\u003cbr\u003e\u003cb\u003eISBN:\u003c\/b\u003e 9780814414835\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 224\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.84lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 8.90h x 6.00w x 0.50d\u003cbr\u003e\u003cbr\u003e\u003cstrong\u003eReview Citations: \u003c\/strong\u003e\u003ci\u003eReference and Research Bk News\u003c\/i\u003e 02\/01\/2011 pg. 107\u003cbr\u003e","brand":"Renee Walkup, Sandra McKee","offers":[{"title":"Default Title","offer_id":51334058639541,"sku":"9780814414835","price":15.26,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0473\/0804\/6492\/files\/img_58857e21-deb9-4287-82ba-91cee23c5f6d.jpg?v=1752583485","url":"https:\/\/pastforward.org\/products\/selling-to-anyone-over-the-phone-9780814414835","provider":"Past Forward","version":"1.0","type":"link"}