{"product_id":"salesforce-field-service-a-beginners-guide-to-creating-managing-and-automating-field-service-9781484295168","title":"Salesforce Field Service: A Beginner's Guide to Creating, Managing, and Automating Field Service","description":"\u003cp\u003eSalesforce Field Service (formerly Field Service Lightning) connects customers, workforce, and products on a single platform to deliver exceptional on-site services. This book guides Field Service enthusiasts in creating, managing, and automating support with use cases and real-time examples.\u003c\/p\u003e\u003cp\u003eYou will learn Salesforce Field Service which will help you better manage your customers, internal users, and field technicians. As you advance, you'll learn the whole end-to-end life cycle of creating work orders, associating service appointments to work orders, scheduling and dispatching service appointments to field technicians, and completing the work orders.\u003c\/p\u003e\u003cp\u003eBy the end of this book, you'll be able to implement, test and deploy Salesforce Field Service for both Desktop and Mobile apps.\u003c\/p\u003eWhat you'll learn\u003cp\u003e\u003c\/p\u003e\u003cp\u003e- Basics of Field Service\u003c\/p\u003e\u003cp\u003e- Field Service objects and data model\u003c\/p\u003e\u003cp\u003e- Field Service scheduling and optimization\u003c\/p\u003e\u003cp\u003e- Configuring Salesforce Field Service\u003c\/p\u003e- Managing Salesforce Field Service capabilities\u003cp\u003e\u003c\/p\u003e\u003cp\u003e- Configuring and using the Field Service Mobile App\u003c\/p\u003e- Deploying and testing Salesforce Field Service\u003cp\u003e\u003c\/p\u003e\u003cp\u003e- Salesforce Field Service KPIs and Reporting\u003c\/p\u003eWho This Book Is for\u003cp\u003e\u003c\/p\u003e\u003cp\u003eThis book is for Salesforce admins, developers, and consultants who are looking to learn and implement Salesforce Field Service. A basic understanding of Salesforce is assumed. Coding or programming experience is not required.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eBinding Type:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Apress\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 11\/01\/2023\u003cbr\u003e\u003cb\u003eISBN:\u003c\/b\u003e 9781484295168\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 267\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.88lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.21h x 6.14w x 0.60d","brand":"Saiteja Chatrati","offers":[{"title":"Default Title","offer_id":43251412566197,"sku":"9781484295168","price":46.74,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0473\/0804\/6492\/files\/img_49ab3039-a464-4ccf-9ed9-bb07881999f3.jpg?v=1699372366","url":"https:\/\/pastforward.org\/products\/salesforce-field-service-a-beginners-guide-to-creating-managing-and-automating-field-service-9781484295168","provider":"Past Forward","version":"1.0","type":"link"}