{"product_id":"relevance-regained-9780743236270","title":"Relevance Regained","description":"Building on his pathbreaking, award-winning bestseller, \u003ci\u003eRelevance Lost\u003c\/i\u003e, H. Thomas Johnson presents a devastating critique of the top-down hierarchical accounting systems that have dominated American corporations since the 1950s. \u003cp\u003e\u003c\/p\u003eIn \u003ci\u003eRelevance Regained\u003c\/i\u003e, Johnson shows exactly how managing by remote control through results-oriented accounting information has obstructed the real business objective: to reduce process variation and lead times for the purpose of obtaining and keeping satisfied customers. The failure of most American businesses to be competitive and profitable, he contends, is their reliance on management accounting information to control people's actions and productivity. \u003cp\u003e\u003c\/p\u003eCost-focused imperatives from on high must be replaced, Johnson asserts, with information systems that link actions with imperatives of global competition. Self-managing work teams, according to Johnson, must own problem-solving information to reduce variation, delays, and excess in processes. \u003cp\u003e\u003c\/p\u003eJohnson prescribes the necessary changes in management principles that must replace the outdated style associated with the industrial revolution. Responsiveness to customers--not accounting costs--and flexibility--reducing lead times and removing constraints--are necessary for sustained competitive excellence and long-term profitability. \u003cp\u003e\u003c\/p\u003eJohnson discusses the radical overhauls of companies, such as General Electric's work-outs\/best practices program and Harley-Davidson's work simplification programs, and shows how these strong commitments to new strategies maximize a company's most important assets: people and time. To be globally competitive, he claims, a company's work must be directed toward selling to customers, not just selling products.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eBinding Type:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Free Press\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 07\/13\/1992\u003cbr\u003e\u003cb\u003eISBN:\u003c\/b\u003e 9780743236270\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 240\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.80lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.00h x 6.00w x 0.55d","brand":"H. Thomas Johnson","offers":[{"title":"Default Title","offer_id":38020527947957,"sku":"9780743236270","price":14.41,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0473\/0804\/6492\/products\/img_b20379e7-c99e-4bdb-a60b-7d726202865e.jpg?v=1609175824","url":"https:\/\/pastforward.org\/products\/relevance-regained-9780743236270","provider":"Past Forward","version":"1.0","type":"link"}