{"product_id":"operational-leadership-9781606491126","title":"Operational Leadership","description":"Customers are increasingly demanding higher levels of speed and quality, yet leaders often focus mainly on reducing the costs of operations. This book outlines the needed evolution in leadership attitudes and behaviors in the key operational areas such as new product development, sales, operations, customer service, human resources, finance, and information technology.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eBinding Type:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Business Expert Press\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 08\/20\/2010\u003cbr\u003e\u003cb\u003eISBN:\u003c\/b\u003e 9781606491126\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 107\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.34lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.00h x 6.00w x 0.22d","brand":"Andrew Spanyi","offers":[{"title":"Default Title","offer_id":43150342750389,"sku":"9781606491126","price":18.69,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0473\/0804\/6492\/files\/img_df301a58-d6b3-4af4-b498-a71f1ecd3be7.jpg?v=1696346478","url":"https:\/\/pastforward.org\/products\/operational-leadership-9781606491126","provider":"Past Forward","version":"1.0","type":"link"}