{"product_id":"mastering-salesforce-reports-and-dashboards-drive-business-decisions-with-your-crm-data-9781098127848","title":"Mastering Salesforce Reports and Dashboards: Drive Business Decisions with Your Crm Data","description":"\u003cp\u003eEffective, repeatable, and insightful analytics are key to ROI in customer relationship management systems. But most organizations today lack the automated reporting tools they need to run their businesses and instead choose to massage the data in Excel. This practical introduction covers all the aspects and features you need to be successful with Salesforce reports and dashboards. \u003c\/p\u003e\u003cp\u003e Salesforce's standard reporting tools provide a rich set of features that, when combined, support a wide variety of analytics needs. Author David Carnes, chairman and chief evangelist for OpFocus, shows executives and report and dashboard superusers which analytics are possible, what features report writers should ask to be enabled, and which settings and permissions system administrators need to activate. \u003c\/p\u003e\u003cp\u003e You'll learn: \u003c\/p\u003e\u003cul\u003e \u003cli\u003eHow report types form the foundation of reporting in Salesforce \u003c\/li\u003e\n\u003cli\u003eSalesforce's data model and the impact of inner and left outer joins on reporting \u003c\/li\u003e\n\u003cli\u003eHow to create reports using the four main report formats in Salesforce \u003c\/li\u003e\n\u003cli\u003eMethods for storing and finding reports and dashboards \u003c\/li\u003e\n\u003cli\u003eHow to create and use dashboards \u003c\/li\u003e\n\u003cli\u003eWays to embed report charts and dashboards in Lightning page layouts \u003c\/li\u003e\n\u003cli\u003eHow to leverage formulas \u003c\/li\u003e\n\u003cli\u003ePowerful combinations of reporting features to drive decisions \u003c\/li\u003e\n\u003c\/ul\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eBinding Type:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e O'Reilly Media\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 07\/25\/2023\u003cbr\u003e\u003cb\u003eISBN:\u003c\/b\u003e 9781098127848\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 370","brand":"David Carnes","offers":[{"title":"Default Title","offer_id":42881823113397,"sku":"9781098127848","price":56.09,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0473\/0804\/6492\/products\/img_2dac9f91-167d-4433-894e-8390d4f2778e.jpg?v=1685418114","url":"https:\/\/pastforward.org\/products\/mastering-salesforce-reports-and-dashboards-drive-business-decisions-with-your-crm-data-9781098127848","provider":"Past Forward","version":"1.0","type":"link"}