{"product_id":"making-conversation-seven-essential-elements-of-meaningful-communication-9780062933904","title":"Making Conversation: Seven Essential Elements of Meaningful Communication","description":"\u003cp\u003e\u003cstrong\u003eA former Senior Partner and Global Managing Director at the legendary design firm IDEO shows how to design conversations and meetings that are creative and impactful. \u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003eConversations are one of the most fundamental means of communicating we have as humans. At their best, conversations are unconstrained, authentic and open--two or more people sharing thoughts and ideas in a way that bridges our individual experiences, achieves a common goal. At their worst, they foster misunderstanding, frustration and obscure our real intentions.\u003cbr\u003e\u003c\/p\u003e\u003cp\u003eHow often do you walk away from a conversation feeling really heard? That it moved the people in it forward in some important way? You're not alone. In his practice as a designer, Fred Dust began to approach conversations differently. After years of trying to broker communication between colleagues and clients, he came to believe there had to a way to design the art of conversation itself with intention and purpose, but still artful and playful. \u003cem\u003eMaking Conversation \u003c\/em\u003ecodifies what he learned and outlines the four elements essential to successful exchanges: Commitment, Creative Listening, Clarity, and Context. Taken together, these four elements form a set of resources anyone can use to be more deliberate and purposeful in making conversations work.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eBinding Type:\u003c\/b\u003e Hardcover\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Harper Business\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 12\/01\/2020\u003cbr\u003e\u003cb\u003eISBN:\u003c\/b\u003e 9780062933904\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 256\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.90lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.30h x 6.20w x 0.90d","brand":"Fred Dust","offers":[{"title":"Default Title","offer_id":38027011719349,"sku":"9780062933904","price":25.49,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0473\/0804\/6492\/products\/img_8157db32-f7ae-4784-a4ee-0f2cd2a90285.jpg?v=1609191900","url":"https:\/\/pastforward.org\/products\/making-conversation-seven-essential-elements-of-meaningful-communication-9780062933904","provider":"Past Forward","version":"1.0","type":"link"}