{"product_id":"just-looking-thanks-the-straight-forward-guide-to-creating-brilliant-customer-service-9781412094139","title":"Just Looking Thanks!: The Straight-Forward Guide to Creating Brilliant Customer Service","description":"This book IS different. The techniques within its pages were all developed on the shop floor working with thousands of REAL customers. Each skill is explained using a clear and simple language. In short it DELIVERS!\u003cbr\u003e\u003cbr\u003e\u003cb\u003eBinding Type:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Trafford Publishing\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 07\/31\/2006\u003cbr\u003e\u003cb\u003eISBN:\u003c\/b\u003e 9781412094139\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 100\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.26lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 8.00h x 5.00w x 0.24d","brand":"Alf Dunbar","offers":[{"title":"Default Title","offer_id":42776184160437,"sku":"9781412094139","price":11.01,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0473\/0804\/6492\/products\/img_a2821a09-c0ea-4e40-bcd8-8cef50e7bfaa.jpg?v=1679410747","url":"https:\/\/pastforward.org\/products\/just-looking-thanks-the-straight-forward-guide-to-creating-brilliant-customer-service-9781412094139","provider":"Past Forward","version":"1.0","type":"link"}