{"product_id":"how-to-navigate-the-phone-tree-of-doom-9781977271365","title":"How to Navigate the Phone Tree of Doom","description":"A hilarious, unflinchingly true guidebook to the inside world of the customer service industry and the secrets, truths, and lies that annoy, frustrate, enrage, horrify, amuse, and occasionally confound industry workers. If you've ever wanted to know what in the world the other side of the phone (or counter) is thinking, this book is for you.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eBinding Type:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Outskirts Press\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 03\/21\/2024\u003cbr\u003e\u003cb\u003eISBN:\u003c\/b\u003e 9781977271365\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 50\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.18lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.00h x 6.00w x 0.10d","brand":"Alison Victory","offers":[{"title":"Default Title","offer_id":45169500586165,"sku":"9781977271365","price":15.26,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0473\/0804\/6492\/files\/img_c2f64b6d-9267-42ea-a1a3-2068c4b49d84.jpg?v=1741703347","url":"https:\/\/pastforward.org\/products\/how-to-navigate-the-phone-tree-of-doom-9781977271365","provider":"Past Forward","version":"1.0","type":"link"}