{"product_id":"develop-your-assertiveness-9780749466985","title":"Develop Your Assertiveness","description":"\u003cp\u003e\u003ci\u003e\u003cbr\u003eDevelop Your Assertiveness\u003c\/i\u003e offers simple techniques to enable professionals, students and job seekers to speak up and say what they mean at work and at home. Packed with examples and exercises, it is a self-help guide covering topics such as: tension control, self-awareness and self-esteem; relationships; making and refusing requests; dealing with problem people; triggering positive responses and influencing behavior. \u003c\/p\u003e\u003cp\u003e\u003c\/p\u003eThis new edition is updated with new examples and case studies on problem people and tricky situations and brief summaries at the end of each chapter. The whole text has been revised to reflect the changes in technology, its use in the workplace and how it can create problems. Bishop touches on topics such as assertiveness online, video conferences, online meetings and advice on what to do when using body language to show assertiveness isn't an option.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eBinding Type:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Kogan Page\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 03\/28\/2013\u003cbr\u003e\u003cb\u003eISBN:\u003c\/b\u003e 9780749466985\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 152\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.44lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 8.50h x 5.50w x 0.36d","brand":"Sue Bishop","offers":[{"title":"Default Title","offer_id":36641615413404,"sku":"9780749466985","price":16.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0473\/0804\/6492\/products\/img_020b2562-ec95-4fa2-a47e-c1aa3a65315c.jpg?v=1603853773","url":"https:\/\/pastforward.org\/products\/develop-your-assertiveness-9780749466985","provider":"Past Forward","version":"1.0","type":"link"}