{"product_id":"designing-bots-creating-conversational-experiences-9781491974827","title":"Designing Bots: Creating Conversational Experiences","description":"\u003cp\u003eFrom Facebook Messenger to Kik, and from Slack bots to Google Assistant, Amazon Alexa, and email bots, the new conversational apps are revolutionizing the way we interact with software. This practical guide shows you how to design and build great conversational experiences and delightful bots that help people be more productive, whether it's for a new consumer service or an enterprise efficiency product.\u003c\/p\u003e\u003cp\u003eIdeal for designers, product managers, and entrepreneurs, this book explores what works and what doesn't in real-world bot examples, and provides practical design patterns for your bot-building toolbox. You'll learn how to use an effective onboarding process, outline different flows, define a bot personality, and choose the right balance of rich control and text.\u003cbr\u003e\u003cbr\u003e\u003c\/p\u003e\u003cul\u003e\n\u003cli\u003eExplore different bot use-cases and design best practices\u003c\/li\u003e\n\u003cli\u003eUnderstand bot anatomy--such as brand and personality, conversations, advanced UI controls--and their associated design patterns\u003c\/li\u003e\n\u003cli\u003eLearn steps for building a Facebook Messenger consumer bot and a Slack business bot\u003c\/li\u003e\n\u003cli\u003eExplore the lessons learned and shared experiences of designers and entrepreneurs who have built bots\u003c\/li\u003e\n\u003cli\u003eDesign and prototype your first bot, and experiment with user feedback\u003c\/li\u003e\n\u003c\/ul\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eBinding Type:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e O'Reilly Media\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 05\/27\/2017\u003cbr\u003e\u003cb\u003eISBN:\u003c\/b\u003e 9781491974827\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 348\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 1.05lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.00h x 5.90w x 0.70d","brand":"Amir Shevat","offers":[{"title":"Default Title","offer_id":36653573570716,"sku":"9781491974827","price":29.74,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0473\/0804\/6492\/products\/img_6eb86327-ac4e-421e-a0a6-294ca2ac0d53.jpg?v=1603881950","url":"https:\/\/pastforward.org\/products\/designing-bots-creating-conversational-experiences-9781491974827","provider":"Past Forward","version":"1.0","type":"link"}