{"product_id":"de-escalate-how-to-calm-an-angry-person-in-90-seconds-or-less-9781582706559","title":"De-Escalate: How to Calm an Angry Person in 90 Seconds or Less","description":"Discover how to successfully and efficiently calm an angry person or diffuse a volatile situation in ninety seconds or less with this proven and accessible peacekeeping method by self-described \"lawyer turned peacemaker\" Douglas E. Noll. \u003cp\u003e\u003c\/p\u003eWe live in an increasingly divided world and most of us have encountered our fair share of aggressive people and difficult confrontations. Fortunately, we now have the tools to become peacemakers and transform emotionally volatile situations and hurt feelings to calm, non-aggressive ones. \u003cp\u003e\u003c\/p\u003eTested on prison inmates, \u003ci\u003eDe-Escalate\u003c\/i\u003e offers a new set of social listening and communication skills, based on the latest findings in neuroscience and meditation. Along with practical exercises and scenario-based examples, each chapter focuses on specific themes, such as dealing with emotionally charged teenagers and frustrated coworkers. Additionally, Noll shares practical tips on how to be civil in an uncivil society. \u003cp\u003e\u003c\/p\u003eWith \u003ci\u003eDe-Escalate\u003c\/i\u003e, we can bring peace to all facets of life, cultivate healthier relationships, and participate in creating a more caring and compassionate future for us all.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eBinding Type:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Atria Books\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 09\/12\/2017\u003cbr\u003e\u003cb\u003eISBN:\u003c\/b\u003e 9781582706559\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 256\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.52lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 8.30h x 5.40w x 0.70d","brand":"Douglas E. Noll","offers":[{"title":"Default Title","offer_id":36660574748828,"sku":"9781582706559","price":16.14,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0473\/0804\/6492\/products\/img_356f7503-de1e-4814-b640-77242c13cc89.jpg?v=1603897032","url":"https:\/\/pastforward.org\/products\/de-escalate-how-to-calm-an-angry-person-in-90-seconds-or-less-9781582706559","provider":"Past Forward","version":"1.0","type":"link"}