{"product_id":"connect-resolve-conflict-improve-communication-strengthen-relationships-9781292286877","title":"Connect: Resolve Conflict, Improve Communication, Strengthen Relationships","description":"\u003cb\u003e\u003ci\u003eConnect\u003c\/i\u003e is a book you take with you to crucial business meetings, to meetings with your boss, even conversations with co - workers.\u003c\/b\u003e \u003cb\u003e\u003c\/b\u003e \u003cb\u003eIt will be your guide through the maze of complex relationships, the tensions of high stakes situations and help you get what you really want.\u003c\/b\u003e Connection and the ability to connect with each other will help you take your communication skills to the next level. \u003ci\u003eConnect\u003c\/i\u003e will help you understand what Connection is, what type of Connector you are, and give you a simple model to Connect better with others in an honest and meaningful way. Using the RESOLVE model, you'll find practical and easy to use tools to manage work place anxiety, speak truth to power, handle situations when the stakes are high and the route to a favourable outcome appears to be blocked, and it gives a structured way to connect and achieve outcomes: \u003cul\u003e \u003cli\u003eReality - separate facts from assumptions \u003c\/li\u003e \u003cli\u003eExpectations - clarify the 'wants' \u003c\/li\u003e \u003cli\u003eSupport - how to listen, validate and commit \u003c\/li\u003e \u003cli\u003eOutcome - review your open and hidden outcomes \u003c\/li\u003e \u003cli\u003eLearn - Notice what works and build on it still further \u003c\/li\u003e \u003cli\u003eVulnerability - Validate effort and allow for emotions and vulnerability \u003c\/li\u003e \u003cli\u003eEvolve - Move to the next level\u003c\/li\u003e \u003c\/ul\u003e \u003ci\u003eConnect\u003c\/i\u003e your guide to connecting and relationships in a complex world.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eBinding Type:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e FT Publishing International\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 09\/24\/2020\u003cbr\u003e\u003cb\u003eISBN:\u003c\/b\u003e 9781292286877\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 224\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.26lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 8.40h x 5.30w x 0.70d","brand":"Guy Lubitsh, Tami Lubitsh-White","offers":[{"title":"Default Title","offer_id":42466383167669,"sku":"9781292286877","price":28.89,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0473\/0804\/6492\/products\/img_c7a56263-e417-4427-9c35-b7d8eb60fd61.jpg?v=1666404153","url":"https:\/\/pastforward.org\/products\/connect-resolve-conflict-improve-communication-strengthen-relationships-9781292286877","provider":"Past Forward","version":"1.0","type":"link"}