{"product_id":"connect-care-change-a-road-map-for-authentic-leadership-9781642251401","title":"Connect, Care, Change: A Road Map for Authentic Leadership","description":"\u003cb\u003eDISCOVER THE THREE Cs OF LEADERSHIP SUCCESS\u003c\/b\u003e \u003cp\u003e\u003c\/p\u003eEvery enterprise is a human enterprise. It doesn't matter what product or service your company offers; you're in the people business. People are the reason your business exists, the means by which you meet your business goals, and the focus of your products and services. And yet, people skills are still regarded as \"soft\" skills, secondary to the stuff you learn in engineering school and business college--a nice extra, but not essential. \u003cp\u003e\u003c\/p\u003eIf you want to be an outstanding leader, you must flip the formula around. Put people first. Learn how to connect to people in an authentic, respectful way, and then show them you genuinely care about them. If you can accomplish these two things, you have a chance to really change lives for the better. And there is no higher calling for any enterprise or career. \u003cp\u003e\u003c\/p\u003e\u003ci\u003eCONNECT, CARE, CHANGE: A ROAD MAP FOR AUTHENTIC LEADERSHIP\u003c\/i\u003e was written primarily for leaders in customer service businesses. But when you understand the lessons this book contains, you realize every business is a customer service business.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eBinding Type:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Advantage Media Group\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 10\/13\/2020\u003cbr\u003e\u003cb\u003eISBN:\u003c\/b\u003e 9781642251401\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 188\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.57lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.02h x 5.98w x 0.40d","brand":"Michael Lavall\u0026#233;e","offers":[{"title":"Default Title","offer_id":36664200528028,"sku":"9781642251401","price":16.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0473\/0804\/6492\/products\/img_4f60eff4-a53b-4dd7-a2ca-889d27810239.jpg?v=1603906050","url":"https:\/\/pastforward.org\/products\/connect-care-change-a-road-map-for-authentic-leadership-9781642251401","provider":"Past Forward","version":"1.0","type":"link"}