{"product_id":"conflict-resolution-playbook-practical-communication-skills-for-preventing-managing-and-resolving-conflict-9781647399528","title":"Conflict Resolution Playbook: Practical Communication Skills for Preventing, Managing, and Resolving Conflict","description":"\u003cp\u003e\u003cstrong\u003ePractical strategies to manage conflict in both personal and professional relationships \u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003eConflict is an unavoidable aspect of human existence, so it's vital to develop communication skills that will help you navigate these challenging moments. With \u003cem\u003eThe Conflict Resolution Playbook\u003c\/em\u003e, you'll discover real-life solutions to everyday problems and develop communication skills that can help you make breakthroughs at work, improve your relationships at home, and lead to significant personal growth. \u003c\/p\u003e\u003cp\u003eYou'll start by learning about conflict and the fundamental communication skills necessary for resolution. Then you can put that knowledge to use with clear-cut strategies for preventing conflicts, resolving them once they start, and dealing with common issues, such as gaslighting and bullying. Along the way, you'll gain a better understanding of conflict itself--where it comes from, why it cuts so deep, and how it can be of value. \u003c\/p\u003e\u003cp\u003eImprove your communication skills with: \u003c\/p\u003e\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eBack to the basics\u003c\/strong\u003e--Identify humankind's core psychological needs--identity, safety, care, autonomy, growth, and stimulation--and how they relate to conflict.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eReal-world advice\u003c\/strong\u003e--Learn to recognize different communication styles, collaborate on solutions, practice assertiveness, and more, through relatable scenarios and actionable strategies. \u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eThe written word\u003c\/strong\u003e--Discover tips for avoiding or resolving common digital communication issues and boost your text-based communication skills. \u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003eLearn how to improve your communication skills and develop the tools you need to navigate your way through any conflict. \u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eBinding Type:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Rockridge Press\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 12\/08\/2020\u003cbr\u003e\u003cb\u003eISBN:\u003c\/b\u003e 9781647399528\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 168\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.75lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 8.90h x 5.90w x 0.60d","brand":"Jeremy Pollack","offers":[{"title":"Default Title","offer_id":38023736459445,"sku":"9781647399528","price":12.74,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0473\/0804\/6492\/products\/img_2019c9b8-347a-4abe-9b63-a096e4ce48ad.jpg?v=1609185454","url":"https:\/\/pastforward.org\/products\/conflict-resolution-playbook-practical-communication-skills-for-preventing-managing-and-resolving-conflict-9781647399528","provider":"Past Forward","version":"1.0","type":"link"}