{"product_id":"communicating-change-winning-employee-support-for-new-business-goals-9780070364523","title":"Communicating Change: Winning Employee Support for New Business Goals","description":"\u003cp\u003eWhen a company decides to make a major organizational change­­whether it's a new emphasis on customer service, quality management, restructuring or downsizing­­managers must get the message through to front-line employees, and enlist their support...or the changes will create more turmoil than progress.\u003c\/p\u003e \u003cp\u003eWritten for busy managers at all levels, \u003ci\u003eCommunicating Change\u003c\/i\u003e offers specific prescriptions for effecting successful change centered around three guiding principles: \u003c\/p\u003e \u003cul\u003e \u003cli\u003eConveying the message through supervisors \u003c\/li\u003e\n\u003cli\u003eCommunicating face-to-face \u003c\/li\u003e\n\u003cli\u003eMaking the changes relevant to each work area \u003c\/li\u003e\n\u003c\/ul\u003e \u003cp\u003eIn addition, a variety of helpful forms, checklists, sample communications, and surveys help managers to quickly put these principles into action.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eBinding Type:\u003c\/b\u003e Hardcover\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e McGraw-Hill Companies\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 01\/22\/1994\u003cbr\u003e\u003cb\u003eISBN:\u003c\/b\u003e 9780070364523\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 252\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 1.30lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.31h x 6.25w x 0.94d\u003c\/p\u003e","brand":"Sandar Larkin, T. Larkin","offers":[{"title":"Default Title","offer_id":42114483355829,"sku":"9780070364523","price":34.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0473\/0804\/6492\/products\/img_ca277e05-a238-4d4a-a5cb-4e03dd7082e7.jpg?v=1652151178","url":"https:\/\/pastforward.org\/products\/communicating-change-winning-employee-support-for-new-business-goals-9780070364523","provider":"Past Forward","version":"1.0","type":"link"}