{"product_id":"building-a-total-quality-culture-9781625645784","title":"Building a Total Quality Culture","description":"Endorsements: \"This book adds a significant dimension to the current emphasis on Total Quality Management by emphasizing both the need and the means for bringing about cultural change that will ensure positive bottom line results.\" --George Morrisey, author of Creating Your Future: Personal Strategic Planning for Professionals \"Joe Batten has done it again. His nine steps for a Total Quality Culture are right on target.\" --Christopher Hegarty, author of How to Manage Your Boss and How to Jumpstart Your Brain \"Joe Batten is my mentor. I experienced the great contents opf Building a Total Quality Culture every day. It is an excellent book! I guarantee it.\" --Arthur Bauer, President, American Media Incorporated\u003cbr\u003e\u003cbr\u003e\u003cb\u003eBinding Type:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Resource Publications (OR)\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 01\/01\/2014\u003cbr\u003e\u003cb\u003eISBN:\u003c\/b\u003e 9781625645784\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 98\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.50lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.80h x 7.90w x 0.20d","brand":"Joe D. Batten","offers":[{"title":"Default Title","offer_id":43418401702069,"sku":"9781625645784","price":15.3,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0473\/0804\/6492\/files\/img_257f0cdc-9884-46bc-98a1-44f21a404e26.jpg?v=1703005065","url":"https:\/\/pastforward.org\/products\/building-a-total-quality-culture-9781625645784","provider":"Past Forward","version":"1.0","type":"link"}