{"product_id":"before-they-resign-what-emotionally-intelligent-managers-do-to-keep-their-best-people-9798995497813","title":"Before They Resign: What Emotionally Intelligent Managers Do to Keep Their Best People","description":"\u003cp\u003e\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eYour best people are already deciding whether to stay. Most managers never see it coming.\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eNot because the signs weren't there. Because nobody taught them how to read them.\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e\u003cem\u003eBefore They Resign: What Emotionally Intelligent Managers Do to Keep Their Best People\u003c\/em\u003e is the retention playbook for the frontline and middle manager - the leader who got promoted because they were great at the work and now finds themselves responsible for a group of human beings whose private calculations, quiet frustrations, and carefully managed exits they can barely see.\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eThis is not a book about HR programs, ping pong tables, or counteroffers scrambled together on a Thursday afternoon. It is about the daily interactions, the conversations you keep avoiding, and the moments of genuine attention that make someone decide this place is still worth their best.\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eResearch tells us that managers account for 70% of the variance in team engagement. That 89% of managers believe their employees are thriving - while only 24% of employees agree. That 42% of all turnover is preventable. The gap between what managers believe is happening on their teams and what their people are actually experiencing is not a small one. This book closes it.\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eAcross fourteen chapters, you will learn: \u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eRetention isn't a program. It's what happens when people feel seen, valued, challenged, and cared for - day after day, one conversation at a time.\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eYou are the experience. This book is about becoming the kind of experience people choose to stay for.\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003e\u003cem\u003eBe the reason they stay.\u003c\/em\u003e\u003c\/strong\u003e\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eBinding Type:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Marc Joseph House Publishing\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 04\/24\/2026\u003cbr\u003e\u003cb\u003eISBN:\u003c\/b\u003e 9798995497813\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 232\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.70lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.00h x 6.00w x 0.49d","brand":"Adrienne Clay","offers":[{"title":"Default Title","offer_id":52733981786293,"sku":"9798995497813","price":18.69,"currency_code":"USD","in_stock":true}],"url":"https:\/\/pastforward.org\/products\/before-they-resign-what-emotionally-intelligent-managers-do-to-keep-their-best-people-9798995497813","provider":"Past Forward","version":"1.0","type":"link"}