{"product_id":"bad-behavior-people-problems-and-sticky-situations-a-toolbook-for-managers-and-team-leaders-9781941870075","title":"Bad Behavior, People Problems and Sticky Situations: A Toolbook for Managers and Team Leaders","description":"\u003cp\u003eBad Behavior, People Problems and Sticky Situations is a clear, easy-to-use toolbook designed to help managers, supervisors and team leaders efficiently work through interpersonal problems and difficult situations, generate win-win solutions, and move forward with confidence. The first four chapters are practical \"primers\" on managing people, harassment, diversity and leadership- all written in Gregg Ward's engaging, information and personable style. Then, he introduces a raft of simple, down-to-earth, time-tested tools, many of which can be learned in less than five minutes. The rest of the book is packed with \"real-life\" case studies- all based on Ward's nearly 20 years of professional experience working with business, government and non-profit organizations.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eBinding Type:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Indie Books International\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 12\/01\/2014\u003cbr\u003e\u003cb\u003eISBN:\u003c\/b\u003e 9781941870075\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 128\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.44lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.00h x 6.00w x 0.30d","brand":"Gregg Ward","offers":[{"title":"Default Title","offer_id":42132430749877,"sku":"9781941870075","price":12.74,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0473\/0804\/6492\/products\/img_b83011db-8150-41aa-bc81-36fe70a6d943.jpg?v=1652812887","url":"https:\/\/pastforward.org\/products\/bad-behavior-people-problems-and-sticky-situations-a-toolbook-for-managers-and-team-leaders-9781941870075","provider":"Past Forward","version":"1.0","type":"link"}